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Amplitude Research® can provide your organization with the tools necessary to better understand the needs of your customers and their satisfaction with your products, services and staff. This feedback enhances your customer retention and can improve sales performance.
We take great pride in our high-quality approach designed to provide each and every client with the best possible respondent feedback with clear and concise reporting of key findings.
Amplitude's team of survey professionals, statisticians and Ph.D. researchers can provide custom questionnaire writing as well as advice on sample size, survey methodology, and survey length. Clients also have free access to our library of over 1,500 custom survey questions covering the following subject areas:
| customer satisfaction employee satisfaction product quality delivery performance interpersonal skills after-sale service cooperation buying behavior information technology |
| communicationse-procurement billing practices online transactions service provider and client accounting firm and clientlaw firm and client teacher and student alumni relations
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For online surveys, our proprietary software incorporates key features necessary for success such as pre-populated fields (pre-assignments), variable inserts, demographic tracking, and advanced skip logic with branching. We also provide full-service mail survey administration including design; print and mail; collection and sorting; data entry (English and Spanish language); and verbatim coding.
Click Here to learn about Amplitude's "Loud and Clear" reporting services.
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Customer Surveys