Job Satisfaction Surveys

Amplitude is expert in the administration of job satisfaction surveys including the creation of internal baselines of measurement and the application of external industry-group benchmarks. We offer a full-service approach from design to data collection and reporting analysis services. Many of our projects include recurring semi-annual or annual surveys of job satisfaction.

Why Measure Job Satisfaction?

It is important for organizations to recruit and retain good employees, have employees work hard on behalf of their organization, and draw on the experiences and expertise of employees to move the organization forward. By adopting a regular schedule of job satisfaction surveys, an organization can gain a clearer picture of what HR adjustments are needed and gauge the impact of intervention programs. Amplitude offers in-depth job satisfaction surveys that can be fine-tuned to the needs of each client and provide timely, actionable job satisfaction measurement.

Amplitude's skilled statisticians and Ph.D. researchers can custom design a questionnaire to effectively measure current job satisfaction as well as establish a baseline of results for future administrations. Baselines allow an organization to make adjustments (interventions) between administrations of job satisfaction surveys and more easily understand the impact of those adjustments through comparative reports. Amplitude's expertise includes job satisfaction measurement in such areas as work supervision, strategic direction, promotional opportunities, co-workers, teams, work life interfaces, career development, work environment, and much more.

Amplitude's industry group norms were developed in cooperation with the industrial/organizational program at Bowling Green State University (BGSU) and are exclusive to Amplitude Research. Bowling Green's well-known JDI/JIG scoring indexes are the "gold standard" in nationwide normative scoring for job satisfaction surveys and apply to key facets of the work environment: work, pay, promotions, supervision, and people (co-workers), as well as overall job satisfaction. The five facets also predict outcomes such as turnover and intentions to quit.

Our proprietary scoring system allows us to quickly generate reports of key findings at significant cost savings to our clients. We currently offer job satisfaction survey benchmarks for the following industry groups:

• Education Services: Elementary schools, colleges, universities, trade schools, and educational services.
• Financial Activities: Finance, insurance, real estate, rental and leasing services.
• Government (Public Administration): General government and support services.
• Health Care and Social Assistance: Hospitals, health services, and social assistance.
• Non-Profits (Excluding Health Care and Social Assistance): Educational, religious, cause-based, arts/recreation, and other types of non-profit organizations.
• Professional and Technical Services: Legal services; accounting, bookkeeping and payroll services; engineering and computer systems design; management and technical consulting services; advertising; and other professional, scientific and technical services.